Privacy Policy for ZICADA
At ZICADA, we are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, and secure your data when you visit our eCommerce website, browse our apparel catalogue, or make a purchase.
1. Information We Collect
To provide you with a smooth shopping experience and high-quality service, we may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via trusted gateways)
Account Information
- Login details (if you create an account)
- Order history
- Wishlist items and preferences
Automatically Collected Information
- IP address
- Browser and device information
- Pages visited, browsing behavior, and session data
- Cookies and tracking technologies
Third-Party Information
If you use social login or payment integrations, we may receive information from those platforms.
2. How We Use Your Information
Your personal data is used to ensure efficient service, including:
Order Fulfillment
- Processing and dispatching your orders
- Handling payments
- Providing customer support
Communication
- Order updates and notifications
- Promotional offers, discounts, and newsletters
- Important service-related announcements
Personalization
- Showing relevant product recommendations
- Improving your shopping experience
Analytics & Improvement
- Understanding website performance
- Identifying issues and enhancing features
Legal & Security
- Fraud prevention
- Compliance with legal requirements
3. Sharing Your Information
Your data may be shared with:
Service Providers
Trusted partners such as:
- Payment processors
- Courier/shipping companies
- IT and marketing service providers
Business Transfers
In case of merger, acquisition, or restructuring, customer data may be part of the transferred assets.
Legal Compliance
Authorities or legal entities when required by law, or to protect our rights.
4. Your Rights
You have full control over your data and may request:
-
Access to your personal information
-
Correction of incorrect or incomplete data
-
Deletion of data no longer required
-
Opt-Out from marketing emails
-
Data Portability in a structured format
To exercise these rights, contact us using the details below.
5. Cookies and Tracking Technologies
ZICADA uses cookies to:
- Improve website performance
- Analyze traffic
- Remember login and shopping preferences
- Show personalized recommendations
You can manage or disable cookies through your browser settings.
6. Data Security
We implement strict security measures, including:
- Encrypted data transfers
- Secure servers
- Restricted access to sensitive information
Despite our efforts, no online platform can guarantee 100% security.
7. Children’s Privacy
Our website is not intended for children under 16.
We do not knowingly collect information from minors.
If such data is identified, we delete it promptly.
8. International Data Transfers
If you access our website from outside India, your information may be transferred and processed in other regions. We ensure necessary safety measures for such transfers.
9. Changes to This Privacy Policy
We may update this policy periodically.
Any changes will be posted with a revised effective date.
We recommend reviewing this page regularly.
10. Contact Us
For questions or concerns about your privacy, contact us at:
ZICADA
RZ-3265/36, Ground Floor,
Near Jamia Hamdard University Gate No. 6,
Tughlakabad Extension, New Delhi – 110019
Email: fashioncreation76@gmail.com
Phone: +91 7011896648
By using our website and services, you agree to the terms outlined in this Privacy Policy.
