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Shipping Policy – ZICADA

At ZICADA, we ensure safe and timely delivery of your apparel orders.

1. Shipping Coverage

We deliver across all major pin codes in India.

2. Delivery Timeline

Estimated delivery time:

  • Delhi NCR: 2–4 days
  • Metro Cities: 3–6 days
  • Other Regions: 5–9 days

Actual timelines may vary due to:

  • Weather conditions
  • Courier delays
  • Location accessibility

3. Shipping Charges

  • Standard shipping charges apply (as displayed at checkout)
  • Free shipping during special offers or promotions

4. Order Tracking

Once shipped, you will receive:

  • Tracking link
  • Courier partner details

Tracking may take 24 hours to update after dispatch.

5. Incorrect Address / Failed Delivery

Orders may be returned if:

  • The address is incorrect
  • The customer is unavailable
  • The phone number is unreachable

Re-delivery charges may apply.

6. Lost or Damaged Shipments

If a shipment is lost or damaged:

  • Raise a complaint within 48 hours
  • Our team will coordinate with the courier partner
  • Replacement or refund will be provided as per verification
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