Women's Winter Tracksuit Set – Fleece-Lined, Windproof Jacket and Pants with Pockets | Warm Cotton Printed Co-ord for Running, Gym, or Casual Wear

• Functional Pockets: Side pockets on both the jacket and pants provide convenient storage for small items like keys or your phone.
• Warm & Insulating: Designed to offer excellent warmth and insulation, making it perfect for colder weather.
• Soft & Stretchable Fabric: Crafted from ultra-soft, stretchable material, this winter tracksuit ensures maximum comfort and ease of movement.
• Ideal for Layering: Perfect for layering under heavier jackets or over lighter tops for added warmth and versatility.
• Easy Care: Machine washable fabric makes it simple to clean and maintain, even with frequent use.

Shipping Policy – ZICADA
At ZICADA, we ensure safe and timely delivery of your apparel orders.

1. Shipping Coverage
We deliver across all major pin codes in India.

2. Delivery Timeline
Estimated delivery time:
1. Delhi NCR: 2–4 days
2. Metro Cities: 3–6 days
3. Other Regions: 5–9 days

Actual timelines may vary due to:
1. Weather conditions
2. Courier delays
3. Location accessibility

3. Shipping Charges

1. Standard shipping charges apply (as displayed at checkout)
2. Free shipping during special offers or promotions

4. Order Tracking
Once shipped, you will receive:
1. Tracking link
2. Courier partner details

Tracking may take 24 hours to update after dispatch.

5. Incorrect Address / Failed Delivery

Orders may be returned if:

1. The address is incorrect
2. The customer is unavailable
3. The phone number is unreachable

Re-delivery charges may apply.

6. Lost or Damaged Shipments

If a shipment is lost or damaged:

1. Raise a complaint within 48 hours
2. Our team will coordinate with the courier partner
3. Replacement or refund will be provided as per verification

Refund & Return Policy – ZICADA

We want you to love your purchase! Our policy ensures transparency and customer trust.

1. Eligibility for Returns

You may request a return or exchange if:

1. The product is damaged, defective, or incorrect
2. You notify us within 2 days of delivery
3. The product is unused, unwashed, and in original condition
   with tags

No returns accepted for:

1. Wrong size ordered by customer
2. Used, washed, or altered products
3. Clearance or discount sale items

2. Return Process

To initiate a return:

1. Contact us via email/WhatsApp with order details
2. Share product photos as proof
3. Our team will verify and approve the return
4. Reverse pickup will be arranged (if applicable)

In regions where pickup is not available,
customers may need to ship the product back manually.

3. Refunds

Refunds are processed within 3–7 working days after inspection of the returned product.

Refund method:

1. Back to source (UPI, bank, wallet)

If the claim is rejected due to product misuse or incorrect reason, no refund will be issued.

4. Exchanges

Exchanges are possible for:

1. Size issues (if in stock)
2. Defective or wrong product

If the desired size/product is unavailable, a refund will be issue.

5. Cancellation Policy

1. Orders can be canceled before dispatch

Once shipped, cancellation is not possible